Training and Development of Employees
Human Resource Development Policy
Sumitomo Pharma advocates “Improve individual capabilities and collaborate with peers”
in item 4 of the Declaration of Conduct, which serves as the code of conduct for our employees and executives.
Based on the idea that individual growth and business growth are mutually necessary, we see that each and
every employee plays a leading role in our Sustainability Management, and we aim to realize individual and
business growth and continuously provide value to society through our human resources strategies that work in
tandem with our management strategies.
For this purpose, we have identified the “Desired Talent for Sumitomo Pharma Employees” and position the
following three aspects as valued capabilities. We also support employees' growth through training, job
rotations, and other programs. Regarding training, we restructured our personnel development system in fiscal
2016 and have been actively training employees to have expertise and management knowledge.
Recognizing the combination of group companies in North America as a good opportunity, we will establish a
human resources portfolio for the Group (Japan, North America, Asia, and other regions) to enable it to
closely work together to achieve its goals and thereby recruit, develop, and assign employees more effectively
and efficiently.
Desired Talent for Sumitomo Pharma Employees
An Environment in Which Employees Can Fully Exercise Their Capabilities
We actively support the growth of our employees and foster a culture where each and
every one of them can work to develop their capabilities on their own initiatives, and we focus on creating a
safe and encouraging work environment, where employees can concentrate on their work and demonstrate their
abilities so that they can maximize their independence and creativity.
Personnel development primarily consists of on-the-job training (OJT) where employees learn through doing
actual tasks
and taking on challenges. As a supplement to this, a variety of off-the-job training (Off-JT) programs are
offered in the form of strengthening/support programs, training sessions and more. By combining OJT and Off-JT
with job rotation, we carry out effective personnel development in an environment that encourages employees to
maximize their potential.
Sumitomo Pharma has also introduced a self-reporting system to motivate
employees to take the initiative in their work. The primary purpose of the self-reporting system is to help
supervisors understand the circumstances, issues and preferences of each employee they supervise, while
considering their long-term career and skills development.
Supervisors hold face-to-face meetings with
individual employees based on their self-reports, providing them with the opportunity to focus on their future
in the Company and to reevaluate their resolve, interests and aspirations. Supervisors reflect on the
Company's training policies and day-to-day duties of employee they supervise and, by linking this to OJT and
Off-JT, support the growth of individual employees.
Training System
Sumitomo Pharma's training system consists of grade-specific training for department heads, managers, and general employees, selected employees training aimed at developing digital human resources, leaders, and global human resources, and training for all employees, including career development and self-improvement. In addition to grooming next-generation leaders, we focus on developing global human resources and human resources capable of leveraging digital transformation in line with the globalization of our business and the digitalization of society.
SMP Academy, Training for Selected Employees
To groom future leaders and management members, we established in July 2016 the SMP
Academy, a training program for selected employees. Consisting of the Management Course and the A1, A2, and A3
courses, it provides learning opportunities for young, middle-rank, and managerial employees who have a desire
to improve themselves and their potential. A total of 482 employees have participated in this training program
over six years, from fiscal 2016 to 2021. In the year-long program, participants develop a comprehensive view
of business from a higher perspective and the imagination to create new value through the instruction provided
by external lecturers and members of the management team. About half of the current department heads and those
in higher positions have completed the program at the SMP Academy. Considering the human resources portfolio
for the Group, we plan to review and update the training program to incorporate global management
components.
Since April 2020, due to the impact of COVID-19, all training has been moved to an online format. Training
content relevant to our current era and the changes taking place was also incorporated, such as switching to
lessons that instruct participants on proposing and executing business models for the digital age. The HR
Strategy Meeting plays a major role in this development and selection of the next generation of leaders. The
HR Strategy Meeting, which consists of all the Directors except Outside Directors, some of the Executive
Officers together with division heads as necessary, has been held monthly with over one hundred meetings
during the past ten years. At these meetings, we monitor our human resources strategy appropriately by
discussing the alignment of our human resource policies with our business strategy and the selection and
development of the next generation of leaders. In addition, at each meeting, human resource-related important
issues are also discussed from time to time, such as work style innovation, diversity and inclusion.
We aim to develop professional employees able to produce results by continuing to promote company-wide
training programs for increasing individual skills.
Developing Global Human Resources
Sumitomo Pharma is committed to developing global human resources who can fulfill management responsibilities overseas in the future by providing opportunities to enhance English proficiency and sending employees to overseas subsidiaries or educational or research institutions. In addition to selective English proficiency training, we have offered e-learning programs since fiscal 2020 and provided employees with quarterly opportunities to take the TOEIC test with the goal of enhancing English proficiency across the Group. To expand a pool of global human resources going forward, we plan to link the selective training program for global human resources with the SMP Academy, update various English proficiency training programs, and consider and offer new programs.
Fostering Professionals for Achieving New Value Creation and Operational Reform via DX
In August 2021, we launched DX training aimed at developing 100 data scientists*1. We have created courses that include e-learning programs for all employees and managers and that aim to give individuals a higher level working knowledge of data science. We plan to have 100 citizen data scientists*2 by fiscal 2024 and 150 citizen developers*3 by fiscal 2027. Making effective use of a range of data, we will strive to swiftly develop digitally capable professionals who can address a variety of issues.
- *1Based on "Skill Checklist Ver. 3.01" by the Japan Data Scientist Society
- *2Personnel initiating data-driven value creation
- *3Personnel capable of autonomously increasing operational efficiency at the workplace
Introduction of the Self-Improvement Support Program
As part of our business skill improvement program for our employees, we introduced the
correspondence education course GLOBIS Unlimited (Japanese version). We pay part of the course fees to support
employees' self-improvement efforts to enhance their own employability.
Going forward, we will brush up our various programs to strengthen employees' English language skills and
consider and implement new programs in order to further increase the number of employees who can play active
roles globally.
Career Design Training (Promoting the Self-Career Dock)
In January 2021, Sumitomo Pharma started the self-career dock to help employees make autonomous career decisions. The self-career dock provides employees with career information and offers career design training as an opportunity for them to take stock of their experiences and think about their future careers. We also have in-house career consultants with national qualifications, whom employees can turn to for career-related advice whenever necessary. In fiscal 2022, about 200 consultations were conducted by these consultants. Through the self-career dock, we will continue to provide employees with an environment where they can learn, think, and ask for advice about their careers.
Talent Management for Strategically Placing Employees and Promoting Human Resource Development
In order to centrally record and manage the skills (knowledge and experience) and competence (abilities and qualifications) of each employee (talent). as well as maximize the performance of our employees, we introduced a talent management system in April 2018. By leveraging this system, we encourage employees to proactively plan their career paths, fostering self-driven self-improvement. Additionally, we aim to achieve "talent development" and "appropriate personnel placement" by collaboratively planning tailored development plans with employees and their supervisors, ultimately aiming to maximize results.
In fiscal 2019, we introduced a many-sided diagnosis system. It is based on the belief
that in order to further enhance the management skills of officers, it is important to objectively identify
the characteristics of the officers and increase their trust and credibility among the people around them,
including their supervisors and the employees they supervise.
In fiscal 2020, we undertook people analytics based on the information accumulated, and we searched for
factors that contribute to individual growth and employee engagement.
Going forward, we will promote initiatives aimed at realizing human resource measures that accelerate employee
growth by utilizing analytical data for human resource management and maximize organizational results.
Developing Human Resources through Application of Research Project System
We have a Research Project System to accelerate the development of innovative pharmaceutical products. Under this system, enthusiastic researchers proposing research themes lead their research projects from start to finish as the project leaders. This system gives each project leader, regardless of their age and experience, the power to execute the budget and assess the project members and allows them to manage the project at their discretion, helping us produce better results and develop human resources. So far, eight products developed under this Research Project System have advanced to clinical study, and there are currently more than 15 ongoing research projects. Since the start of the system, there have been about 30 research project leaders.
Training for Medical Representatives
Sumitomo Pharma provides training for medical representatives (MR) with the aim of
nurturing MRs who can work with healthcare professionals and help solve the issues with which they are
confronted. OJT serves as the basis of our approach to MR training and we encourage them to be
self-disciplined and independent. Those with less than three years of experience are considered young MRs in
development and go through a training program entitled "Sumitomo Pharma―MR Basic Program." MRs attain, from
various perspectives, knowledge and skills needed to do their jobs with excellence.
Furthermore, to
meet
needs arising on the medical frontlines, all MRs participate in ongoing training to ensure they acquire the
latest medical information. We have also made available various tools for self-study, thereby providing an
extensive training system to develop professional MRs that can contribute meaningfully to the medical
community.
Instilling the Group Philosophy and CHANTO
The Sumitomo Pharma Group has established the Mid-/Long-Term Corporate Strategies, which consist of the Material Issues, the Vision, and the Mid-term Business Plan 2027. “CHANTO,” our commitment to continuously delivering innovation and contributing to a healthy life by “achieving” ambitious goals, is essential to supporting our Mid-/Long-Term Corporate Strategies, including the Material Issues, and establishing ourselves as a Global Specialized Player (GSP). We will therefore promote the instillation of CHANTO as well as the Group Philosophy in the Group.
Promotion of Project CHANTO
For Sumitomo Pharma to keep up with changes in its business environment and establish its position as a GSP by 2033, we believe that every employee needs to continue the practice of CHANTO, performing their duties based on the spirit of CHANTO. For this reason, we initiated Project CHANTO in February 2020.
Project CHANTO has put elements essential to the practice of CHANTO into the Five Conduct Guidelines, with the aim of encouraging employees to change their mindset and behavior and helping individuals and organizations achieve better results.
Five Conduct Guidelines
- 1Goal-oriented, take as one's own issues, and follow through
- 2Show courage to meet challenges
- 3Self-disciplined, independent and exert individual abilities
- 4Respect each other and collaborate with peers
- 5Continue to cherish diligence and integrity
For the purpose of instilling the Five Conduct Guidelines, which are essential for practicing CHANTO, we have been promoting our efforts, led by navigators*4 chosen from each workplace, to make CHANTO something that employees take ownership of in an environment where employees can enjoy working on it. To date, these efforts led by navigators have successfully raised employees' understanding of and empathy with CHANTO and have contributed to instilling CHANTO in many workplaces. To lead this change and grow the momentum to achieve better results, we will continue our efforts to make the conduct guidelines a habit.
In April 2022, we reviewed our personnel evaluation system. We incorporated the "CHANTO" Conduct Guidelines as
an evaluation factor. This system can especially evaluate those who "show courage to meet challenges."
Our aim in instilling CHANTO is to get every workplace to work towards ambitious goals and deliver results,
but there is too much variation among individuals with respect to what "ambitious goal" means. To improve this
situation, every workplace will aim to establish a position as a GSP by 2033 and discuss where they want to be
by then, taking ownership of getting there. Meanwhile, we will get all employees on the same page and foster a
culture focused on delivering the highest performance.
- *4Employees selected with the criteria that they are non-managerial staff, exhibit leadership, and seem able to draw in their colleagues in a fun way.